South African Business Assistance Pillar (15/07)

UPDATE ON KEY MILESTONES ACHIEVED:

• COBRA has passed the mark of being 100 days old!

• The COBRA NPC has been registered as an NPO and the board has been established

• Our partner network now stands at 55 organisations outside of the 3 founding partners

• Our webinars have a total of 185k impressions on Facebook

• We have had 223 organisations reach out for assistance

• Implemented swimlanes in our Service Desk to improve process efficiency

UPDATE ON PILLAR GOAL / STRATEGY:

• Focus on preparing for an increase in volumes, with a short-term focus on the RMI member network

• Focusing on improving digital presence of COBRA to broaden our reach

TARGET ACHIEVEMENTS FOR THE NEXT 4 WEEKS:

• Acceptance of operating model by the COBRA board

• Completion of Knowledge Base rewrite

• Complete Partner Network overview tool